Privacy Policy

Last updated: June 2025

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address, name, and account credentials
  • Trading Account Data: MT5 account details for software connection
  • Usage Data: How you interact with our software and platform
  • Payment Information: Billing details and payment history

2. How We Use Your Information

We use your information to:

  • Provide and maintain our trading software service
  • Process payments and manage subscriptions
  • Provide customer support
  • Send service-related communications
  • Improve our software and services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data will be deleted upon request and account closure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

8. Third-Party Services

Our service may integrate with third-party platforms (such as MT5 brokers). These third parties have their own privacy policies, and we are not responsible for their practices.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

Contact Us

If you have questions about this privacy policy, contact us at:
Email: support@remotemirror.com